✨Local Delivery now available for orders over $25 in the Morgantown, WV area✨

FAQs

Why is handmade soap so much better?

There are ✨many✨ reasons handmade soap is better. One if the biggest reasons is that handmade soap is actually soap, while a lot of what you can buy in stores is detergent. Another reason is that we don't remove the naturally-occurring glycerin, which is a wonderful moisturizer.

 

How can I make my soap last longer?

To make the most of each bar, store your soaps in a dry place between each use.

 

Why is my scrub hardening?

Coconut oil naturally hardens at room temperature. To get your scrubs back to the perfect consistency, we recommend holding your scrub container under warm water or microwaving for a few seconds.

 

Do you offer custom orders?

Absolutely! Our products make great party favors. Shoot us an email at custom@oletraditionsoapco.com for more information.

 

Do you offer gift wrapping?

Sure, just send us a message! For large orders, there may be a small upcharge.

 

Can I return my order / get a refund?

Unfortunately, we are unable to accept returns or issue refunds without proof of a mistake on our part. If there's a problem with your order, feel free to contact us, and we'll work with you to solve it!

 

We currently only ship within the United States. 

 

Contact Anna at info@oletraditionsoapco.com with any questions.